Terms & Conditions

Trade Customers

Wholesale Prices apply only for trade product sales to Hotels, Restaurants & Catering Companies having successfully opened a Trade Account with Montmartre Patisserie Ltd.

Credit Terms are full payment of account within 30 days of date of issue of monthly statement. Any outstanding accounts may result in supplies from Montmartre Patisserie being on hold until the account is settled.

Montmartre Patisserie reserves the right to change products and pricing on the Product List according to availability and seasonal fluctuations of supplies.

Clients agree to the Terms & Conditions of trade with Montmartre Patisserie upon opening a Credit Account and/or upon receipt of products.  Montmartre Patisserie reserves the right to charge two percent above the prevailing bank interest rate for any late payments exceeding 30 days from the date of issue of the monthly statement

Online Shop Customers

Orders are confirmed upon receiving an order through the website, by phone or by post, and once payment has been charged to a Credit or Debit Card, or a cheque received in advance. Full payment must be received in advance to confirm an order.

All goods must be signed for upon delivery, and products must be stored immediately in either a freezer or fridge. Full handling instructions are included with every order.

Any comments regarding the products must be received by Montmartre Patisserie Ltd within the use by date of the product, which is clearly displayed on the packaging. Any comments regarding the delivery, or condition of products upon their receipt, must be received by Montmartre Patisserie Ltd within 48 hours of the delivery.

All comments with regard to any aspect of dissatisfaction with products or services from Montmartre Patisserie Ltd will be fully investigated, and where appropriate, products will be replaced in full or a full refund offered.




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©2006-2009 Montmartre Patisserie - Company Registration 4476341
Registered Office: 386 Sykes Road, Slough Trading Estate, Berkshire, SL1 4SP
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